Shipping policy

Shipping Policy

Order Processing

Orders are prepared and shipped as quickly as possible. Most in-stock items ship within a few business days of purchase.

Custom, personalized, or made-to-order products may require additional production time. Any estimated turnaround time for custom work will be discussed before the order is finalized.

Shipping Costs

Available shipping options and charges are displayed during checkout before payment is completed. Shipping costs may vary based on the destination, package size, weight, and shipping service selected.

Tracking

When tracking is available, tracking information will be provided after your order has shipped. Please allow some time for the carrier's tracking system to update after receiving your shipping notification.

Shipping Delays

Once a package has been accepted by the carrier, delivery times are outside of our direct control. Carrier delays, weather, holidays, and other circumstances may occasionally affect delivery.

If your package appears to be significantly delayed or lost, please contact us and we'll help determine the next step.

Shipping Addresses

Please verify your shipping address before completing your order. If you notice an error after placing an order, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has entered fulfillment.

Damaged Packages

If your order arrives damaged, please contact us promptly and include photographs of the packaging and damaged item so we can help make it right.